Last week Hitwise, the industry recognised supplier of traffic data, acknowledged UFindUs.com as being an award winner in their Business and Finance directory category. 

Having won an award in 2006 as well UFindUs have once again been recognised for achieving some of the highest web traffic to a directory site within the UK for the last quarter of 2007. 

This reaffirms our place as one of  the leaders in our market sector and is in itself testament to the hard work and dedication of the UFindUs development and technical teams who work constantly to make sure we deliver what we promise to our large customer base.

In the summer of 2007 UFindUs launched a further 2 national internet business directories. These two directories were Smile Local and More UK. Not only that but we have increased the number of portals that we have specifically designed to cater for individual business trades. As all the directories and portals provide something slightly different to each other we decided to to create a new marketing umberlla which took onthe nname of one of our services which we had already been runnign for about 18 monhths.

The new marketing brand was Customer Street. It was a package of products and not just one single product.

There have been so many changes in the last year that it has, at times, been hard to keep up with things. One of our recent improvements is the creation of our own forum. This will serve many purposes.

Firstly it will allow people to pass back to us any feedback about how well our service is working, or not, as the case may be. It will also open another opportunity for us to be able to pass on good, up to date advice on how to help get your website found. We will also use the forum feed out information on any system problems.

If there is anything else that you want to talk about then our forum, sorry that should be, YOUR forum, is only a few clicks away.

I look forward to seeing you there.

We continue to work hard to ensure that our customers are able to access as much accurate information as possible about UFindUs through our main site and through the blogs that I post on a variety of sites. As the internet is ever changing we will continue to use different ways of keeping in touch with out customers, so if you already have your own WordPress account you can check us out on there now.

Graham Armstrong

UFindUs Ltd

One of the many great aspects of my job is getting to spread the good news not only about UFindUs as a whole but also our staff. Unlike many organisations who overlook their most valuable asset we like to make sure that they receive credit when it is due. A very insistent customer was put though to me as they wanted to discuss a member of staff. It turned out that she was over the moon with our customer service and one member of staff in particular.

Nikki had not only dealt with her problems but she had, in the customers words, “listened to me and made the package fit my needs”. She had apparently been letting the whole thing worry her for a couple of months before giving us a call. This is one more testament to the level of commitment and pride that our staff take in their jobs in order to make the whole UFindUs customer service experience memorable for all the right reasons.

Graham Armstrong

UFindUs Ltd